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Google Releases Tech Support Videos to Help Computer Illiterate Adults

There’s no doubt that embracing new technology can make life easier and more enjoyable. On the other hand, many adults who didn’t grow up with computers are scared of such technologies because of the inevitable learning curve.

Google hopes to shorten the curve with a series of 30 videos outlining the most common problems adults face with their computers. These videos, called the Tech Support Care Package, were created to help children who are constantly being asked computer-based questions by their parents. This constant questioning isn’t fun for either party, and Google wants to put an end to it.

The videos focus on those topics that parents are likely to have the most problems with. A few examples include: how to change a background, how to take a screenshot and how to create a blog. Each topic is even categorized by subject for easy navigation.

Now adult children won’t have to deal with incessant questioning, and parents can feel the great sense of independence.

Click here for Google’s tech support video series.

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2 Responses to Google Releases Tech Support Videos to Help Computer Illiterate Adults

  1. Jane March 20, 2011 at 10:17 am #

    Good job, long over due and I will pass this along to my 90 year old mother-in-law who is 90 and uses Facebook.

  2. BayTech June 19, 2011 at 8:29 am #

    Excellent, sorely needed resource for the average user.

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